Estimated Express Shipping / Transit times.
Your order will be delivered within the following days after order processing and local customs event completed.
Order processing and handling time before shipment: 3-4 working days
| DESTINATION | SHIPPING IN DAYS | PRODUCTION IN DAYS | ESTIMATED DELIVERY IN DAYS |
| United States | 2-5 | 3-4 | 7-8 |
| Canada | 2-5 | 3-4 | 7-8 |
| Europe* | 1-2 | 3-4 | 7-8 |
| United Kingdom* | 1-2 | 3-4 | 7-8 |
| Australia* | 4-5 | 3-4 | 7-8 |
| Asia Pacific | 4-5 | 3-4 | 7-8 |
* Some addresses in the shipping zones (Australia, Europe and the UK) indicated in the table may be considered as a remote area which is a postcode or in the absence of postcode, a suburb /town name that is difficult to serve. Express Shipping and delivery to such addresses would attract a remote area surcharge of 25 USD that will be asked to be paid prior to process your order if you prefer an express delivery. We can still ship by regular post without an additional cost to these addresses.
Duties & Taxes
USA: No tax or duties for orders below 800 USD.
AUSTRALIA: No tax or duties for orders below 500 USD.
CANADA: Deliveries may be subject to import duties at the time of delivery, VAT or taxes at the receiver’s expense.
EU COUNTRIES: As of July 1, We are required to charge VAT on orders from our customers located in EU countries for orders below 150 €. There will be NO additional TAXES AND CUSTOMS FEESat the time of delivery. Our customers in EU will enjoy faster delivery!
SWITZERLAND: The upper goods value limit (including transport costs) for a VAT-exempt import is: CHF 65.00 for shipments with 7.7% VAT. CHF 200.00 for shipments with 2.5% VAT (reduced rate)
OTHER NON-EU COUNTRIES: Deliveries may be subject to import duties at the time of delivery, VAT or taxes at the receiver’s expense. The fees vary by country and we are unable to calculate this in advance. If the customer refuses a shipment, they are responsible for the original shipping fees, import fees, and the cost of returning the package.
Delivery options in the US and Canada:
UPS provides delivery with a signature or without a signature at the front door throughout the united states and Canada. You can select one of the delivery methods on product pages.
Delivery with signature will require an adult signature and pickup by a person.
What happens when the customer is not at the address at the time of delivery?
UPS attempts one or two times to deliver packages to the addresses. The package is held at UPS location for customer pick up if there is no one at the given address. UPS can provide an extra local delivery to the same or updated address for a fee that must be paid by the customers. The local delivery service fees vary from 15 USD to 25 USD depending on the location. Customers can either go to the UPS location to pick up their packages or pay for the fee for another delivery to their addresses.
Delivery without a signature can be provided by UPS by leaving the package in front of the door or on the pouch.
